Friday, July 17, 2009

The Part of the Internet Where Jeff Complains about Pants.

Ok. This is an admittedly futile gesture, but what's a blog for if not to occasionally complain about some shoddy product or service we've been subjected to?

My story is as simple as a couple pairs of Haggar casual slacks I purchased new (I know...khakis...LOL...) that ended up frayed and unwearable (at least in a professional setting) within a year. Granted, I buy/wear lots of vintage clothes, so I might have missed the point at which new retail clothes became disposable, but I was still pretty surprised.

In a somewhat uncharacteristic move, I decided to fire off a complaint via Haggar's web site. I sent them this short note:

Hello Haggar,

I'm writing to let you know that I'll be very hesitant to purchase any of your products in the future. Here's why: I purchased two pairs of your flat front casual pants (upc # 01745757043 and 017457571106) new from my local Kohl's. Within six months, both pairs were starting to fray and show significant signs of wear around the bottom hem and pockets. Within a year, they were both unwearable (at least in an office environment). I understand that costs are always an issue in manufacturing and that sometimes cheaper materials are necessary, but understand this, I really need pants that I purchase new to last more than a year. If I can't trust your products to at least do that, I just won't buy them anymore.

Best,

Jeff Regensburger

Now the really funny part is this. When I clicked on "submit", I got what appeared to be a msyql error (or somesuch nonsense). I'm not even sure my fist-shaking missive went through. And even if it did, would it matter? I mean what are they going to do? Give me some gift certificates for more Haggar pants?

3 comments:

  1. Khaki pants?! Kohl's?! Who ARE you and what have you done with Jeff Regensburger?!

    ReplyDelete
  2. Maybe try Dockers next time: http://www.youtube.com/watch?v=-gij_2jPJAk

    ReplyDelete
  3. My pants rant: http://thefightinglibrarian.blogspot.com/2008/11/why-i-will-never-shop-at-jc-penney.html

    ReplyDelete

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